Effective Date: September 18, 2026

White Cab Transportation (“White Cab Transportation,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, and transportation-related services.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.whitecabtransportation.com, contact us, request transportation, or otherwise interact with White Cab Transportation.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

A. Personal Information

We may collect information such as:

• Full name

• Phone number

• Email address

• Mailing or pickup/drop-off address

• Contact details

• Date and time of requested transportation

• Transportation or appointment details

• Information provided through contact or transportation request forms

• Information necessary to communicate with you regarding your transportation request

B. Transportation and Service Information

When you request transportation services, we may collect information necessary to arrange and provide the requested service, including:

• Pickup and destination locations

• Appointment or transportation schedule

• Type of transportation requested

• Mobility requirements, where voluntarily provided

• Wheelchair or stretcher transportation requirements

• Special assistance or accessibility requirements

• Information regarding transportation arrangements

C. Health-Related Information

For non-emergency medical transportation services, you may voluntarily provide information relating to your medical appointment, mobility needs, accessibility requirements, or other information necessary to arrange transportation.

We collect and use such information only when reasonably necessary to provide or coordinate the requested transportation services and in accordance with applicable laws.

White Cab Transportation is a transportation provider and does not provide medical diagnosis or treatment through this website.

D. Automatically Collected Information

When you visit our website, certain technical information may be automatically collected, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of website visits

• Referring website or page

• General website usage information

This information may be collected through cookies, analytics tools, or similar technologies.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries and requests

• Schedule and coordinate transportation services

• Provide transportation services

• Communicate with you about your requested transportation

• Confirm, modify, or cancel transportation arrangements

• Provide customer support

• Respond to questions or requests

• Improve our website and services

• Maintain website security

• Detect and prevent fraudulent or unauthorized activity

• Maintain business and service records

• Comply with applicable legal and regulatory requirements

We will not use personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice where required by law.

3. How We Share Information

We may share information when reasonably necessary to operate our business and provide requested services.

Information may be shared with:

• Employees and authorized personnel who need the information to provide services

• Transportation personnel or drivers as necessary to complete a transportation request

• Service providers who assist with website hosting, technology, communications, scheduling, payment processing, analytics, or other business operations

• Healthcare facilities, organizations, or authorized parties when necessary to coordinate transportation and when permitted or required by applicable law

• Government agencies or legal authorities when required by law

• Professional advisors, insurers, or other parties when reasonably necessary for legitimate business, legal, safety, or insurance purposes

We do not sell your personal information for monetary consideration.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Operate and maintain website functionality

• Understand how visitors use the website

• Improve website performance

• Remember preferences

• Analyze website traffic

• Support marketing or advertising activities, where applicable

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

Our website may use third-party services, platforms, or tools that collect or process information on our behalf or independently.

These may include:

• Website hosting providers

• Analytics services

• Communication and email services

• Maps or location services

• Payment providers

• Scheduling or transportation-related technology

• Advertising or marketing platforms

Third-party services may have their own privacy policies and terms. We encourage you to review the privacy policies of third-party services you use.

6. Communications

If you provide your phone number or email address, we may use it to communicate with you regarding:

• Transportation requests

• Scheduling and appointment coordination

• Service updates

• Customer support

• Responses to inquiries

• Other communications related to services you have requested

Where required by law, we will obtain appropriate consent before sending marketing communications.

You may opt out of certain promotional communications by following the unsubscribe instructions provided in the communication or by contacting us.

7. Protection of Personal Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing and documenting transportation services

• Maintaining business records

• Resolving disputes

• Meeting contractual obligations

• Complying with legal, regulatory, tax, insurance, or accounting requirements

• Protecting our legal rights

The length of time information is retained may vary depending on the type of information and applicable legal requirements.

9. California Privacy Rights

If you are a California resident, you may have certain rights under applicable California privacy laws, depending on whether and how those laws apply to White Cab Transportation.

These rights may include the right to:

• Know what categories of personal information we collect and how it is used

• Request access to certain personal information

• Request deletion of certain personal information

• Request correction of inaccurate personal information

• Opt out of certain forms of sharing or selling of personal information, where applicable

• Receive information about how privacy rights can be exercised

• Not be discriminated against for exercising applicable privacy rights

Certain exceptions and limitations may apply.

To submit a privacy-related request, please contact us using the information provided in the Contact Us section below.

We may need to verify your identity before processing certain requests.

10. Health Information and Medical Transportation

White Cab Transportation provides non-emergency medical transportation services.

If you provide information concerning a medical appointment, mobility requirement, disability, accessibility need, or similar information, we will use such information only as reasonably necessary to coordinate and provide transportation services and for other purposes permitted by applicable law.

Where applicable, certain health information may be subject to additional federal or state privacy requirements. The privacy protections applicable to particular information may depend on how the information is collected, received, maintained, and used.

Nothing in this Privacy Policy is intended to limit any privacy rights provided to you under applicable law.

11. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through the website without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

12. External Links

Our website may contain links to third-party websites, applications, or services.

White Cab Transportation is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to periodically review this page for the latest information regarding our privacy practices.

14. SMS Terms of Service 

• Reply STOP to opt-out.

• Reply HELP for support.

• Message & data rates may apply.

• Messaging frequency may vary.

• Visit www.whitecabtransportation.com/privacy-policy  to see our Privacy Policy and terms and conditions.

15. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, you can contact us at:

White Cab Transportation
Madera, California, USA

Phone: +1 559-500-2233
Email: wcabmarketing@gmail.com
Website: www.whitecabtransportation.com

For privacy requests, please include sufficient information for us to understand and process your request. We may request additional information to verify your identity where required or permitted by law.

Last Updated: September 18, 2026